Mobility City of Jacksonville, FL provides top-notch mobility equipment to keep you moving
Offering Repairs, Rentals, and Sales for Wheelchairs, Scooters, Hospital Beds, Lift Chairs, and more throughout Jacksonville, Saint Augustine, Orange Park, Saint Johns, Ponte Vedra, And The Surrounding Areas
How Can We Help?
General Inquiry 2.0
Providing you a Better Quality of Life
Meet the Experts
Nate and Merlyne Polete
Owner
Nate Polete is a proven leader with more than 25 years of experience in servant leadership, operations management, and community engagement. With a 30-year partnership history with the United States Postal Service, Nate brings a strong background in logistics and operational efficiency. He holds a Bachelor of Science in Project Management from Bellevue University and most recently served as General Manager for Pitney Bowes, managing operations across Jacksonville and Orlando. Nate is especially proud of his work fostering partnerships with vocational rehabilitation agencies in Northeast Florida, creating job opportunities for individuals with disabilities and promoting workplace inclusivity. Merlyne Polete is a dedicated registered nurse with over 33 years of healthcare experience, including oncology, clinical research, senior care, and health plan auditing. Born and raised in Hawaii, she earned her Bachelor of Science in Nursing from the University of Hawaii. Merlyne is passionate about helping individuals live safely and independently with access to the right mobility solutions. Together, Nate and Merlyne have been married for over 22 years and have called Northeast Florida home for more than a decade. As local owners of Mobility City, they are committed to serving their community with compassion, integrity, and exceptional customer care.
Reviews From Real Customers
Dedicated Support & Effortless Mobility for Every Customer
- Certified Technicians
- Nationwide Service
- Serving Veterans
- Reliable Local Repairs
- In-Home Service
- Full-Service Solutions
Mobility City Photo Gallery
White Glove Delivery Service
We believe receiving mobility equipment or service should be simple and fully supported. That is why we offer White Glove Delivery across rentals, repairs, and new equipment purchases. This premium service includes in-home delivery, full professional assembly, personalized training from our technicians, and packaging removal—allowing you to start using your equipment safely and confidently right away. Our team is prepared to handle everything from battery replacements and tune-ups to the setup of brand-new devices with precision, care, and outstanding customer service.
Start Your Journey
READ OUR LATEST TIPS, ADVICE, AND RESOURCES
Buying Mobility Equipment In-Store vs. Online
Buying Mobility Equipment In-Store vs. Online: What Patients and Caregivers Need to Know If you’ve searched for a power wheelchair...
Read More
Early Mobility Challenges: Understanding Recovery Needs and Support at Home
Early Mobility Challenges: Understanding Recovery Needs and Support at Home Mobility can change after a hospital stay, surgery, illness, injury...
Read More
Knee Walker Rentals After Foot or Bunion Surgery: Temporary Mobility for Recovery
Knee Walker Rentals After Foot or Bunion Surgery: Temporary Mobility for Recovery Recovery after foot surgery can quickly change the...
Read MoreFrequently Asked Questions
Yes. Every Mobility City showroom features a test track where you can try mobility scooters, power wheelchairs, and other equipment in conditions that simulate real-life use. We encourage every customer to try before they buy so you can evaluate comfort, stability, and control before making a decision. Visit your local showroom or call us to schedule a test drive.
Yes. Mobility City offers White Glove Delivery with every purchase. Our team delivers your equipment directly to your home, fully assembles and sets it up, provides hands-on training so you are ready to use it safely, and removes all packaging. Contact your local Mobility City showroom to confirm delivery availability in your area.
All mobility equipment sold at Mobility City comes with the standard manufacturer warranty. In addition, Mobility City offers an Extended Warranty Plan that provides up to three years of additional coverage beyond the manufacturer warranty for long-term peace of mind. Ask your local Mobility City team for details on extended warranty options for the specific model you are considering.
Yes. Mobility City is a VA-contracted provider. Veterans may be eligible to receive mobility equipment covered through VA benefits when authorized by the U.S. Department of Veterans Affairs. We work directly with VA case managers to coordinate authorization and equipment selection. Contact your local Mobility City showroom to learn more about VA equipment options in your area.
Yes. Mobility City services what it sells. Every piece of equipment purchased at Mobility City can be repaired, maintained, and supported by the same local team that helped you buy it. In-home service calls are available at all locations so you never have to transport heavy equipment. Contact your local showroom to make a service appointment for your mobility equipment.
RELIABLE SERVICE, GENUINE CARE
Comprehensive Mobility Services
At Mobility City, we offer a full range of mobility services to keep you moving, no matter your situation. From in-home repair services that eliminate the need to transport heavy equipment, to short-term and long-term rental options designed for recovery, travel, or trial periods, we focus on convenience, comfort, and peace of mind. Our showroom provides hands-on opportunities for customers from Jacksonville, Saint Augustine, Orange Park, Saint Johns, Ponte Vedra, and surrounding areas to test and compare top-rated products such as mobility scooters, power chairs, lift chairs, wheelchairs, and more—ensuring you find the perfect solution for your lifestyle and home.
Get Started With Us Today
Getting started with Mobility City is easy. Whether you need an urgent repair, want to explore rental options, or are ready to shop for new mobility equipment, contact us and visit your local Mobility City showroom. We serve Jacksonville, Saint Augustine, Orange Park, Saint Johns, Ponte Vedra, and the surrounding areas, ensuring you receive the mobility solutions that help you stay safe, comfortable, and independent. We’re here to guide you through every step of your mobility journey—contact us today and let’s keep you moving forward.