Mobility City of Grand Rapids, MI provides top-notch mobility equipment to keep you moving
Mobility Equipment – Offering Repairs, Rentals, and Sales for Wheelchairs, Scooters, Hospital Beds, Lift Chairs, and more throughout Grand Rapids, Holland, Hudsonville, Rockford, And The Surrounding Areas
How Can We Help?
General Inquiry 2.0
Providing you a Better Quality of Life
Meet the Experts
Garth and Natalie
Owners
Garth is a third-generation Navy serviceman, following in the footsteps of his grandfather and father. He served a combined 26 years in active duty and the Naval Reserves, bringing a strong work ethic, discipline, and commitment to service into every aspect of the business. Natalie, originally from Florida and Georgia, was diagnosed in the late 1990s with Charcot-Marie-Tooth (CMT) disease, a progressive neuromuscular condition. Her personal experience navigating mobility challenges gives her a deep understanding of the needs, frustrations, and priorities of customers seeking reliable mobility solutions. Garth and Natalie raised their two children in Maryland before relocating to West Michigan in 2022 to be closer to family and the communities they now serve. Over the past decade, they have been customers of multiple mobility equipment providers and recognized a significant gap — particularly in repair and service support. Callbacks weren't guaranteed, wait times stretched for weeks, and loaner options were nowhere to be found. That firsthand experience led them to establish a business focused on responsiveness, quality workmanship, and customer-first care. They provide mobility equipment sales, maintenance, and repair services throughout Grand Rapids, Holland, Rockford, Hudsonville, and the surrounding West Michigan communities. If you or someone you love depends on a wheelchair, scooter, or other mobility device, you deserve a provider who answers the phone, shows up, and gets it right. That's the standard Garth and Natalie hold themselves to every day.
Reviews From Real Customers
Dedicated Support & Effortless Mobility for Every Customer
- Certified Technicians
- Nationwide Service
- Serving Veterans
- Reliable Local Repairs
- In-Home Service
- Full-Service Solutions
Outstanding Service With White Glove Delivery
At Mobility City, we believe receiving your mobility equipment or service should be simple and fully supported. That's why we offer white glove delivery across rentals, repairs, and new equipment purchases. This premium service includes in-home delivery, full professional assembly, personalized training from our technicians, and packaging removal-so you can begin using your mobility equipment safely and confidently. Our team handles every detail from battery replacements and tune-ups to the initial setup of brand-new devices, delivering precision, care, and outstanding customer service that sets us apart in Grand Rapids, Holland, Hudsonville, Rockford.
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Read MoreFrequently Asked Questions
Yes. Every Mobility City showroom features a test track where you can try mobility scooters, power wheelchairs, and other equipment in conditions that simulate real-life use. We encourage every customer to try before they buy so you can evaluate comfort, stability, and control before making a decision. Visit your local showroom or call us to schedule a test drive.
Yes. Mobility City offers White Glove Delivery with every purchase. Our team delivers your equipment directly to your home, fully assembles and sets it up, provides hands-on training so you are ready to use it safely, and removes all packaging. Contact your local Mobility City showroom to confirm delivery availability in your area.
All mobility equipment sold at Mobility City comes with the standard manufacturer warranty. In addition, Mobility City offers an Extended Warranty Plan that provides up to three years of additional coverage beyond the manufacturer warranty for long-term peace of mind. Ask your local Mobility City team for details on extended warranty options for the specific model you are considering.
Yes. Mobility City is a VA-contracted provider. Veterans may be eligible to receive mobility equipment covered through VA benefits when authorized by the U.S. Department of Veterans Affairs. We work directly with VA case managers to coordinate authorization and equipment selection. Contact your local Mobility City showroom to learn more about VA equipment options in your area.
Yes. Mobility City services what it sells. Every piece of equipment purchased at Mobility City can be repaired, maintained, and supported by the same local team that helped you buy it. In-home service calls are available at all locations so you never have to transport heavy equipment. Contact your local showroom to make a service appointment for your mobility equipment.
Reliable Service, Genuine Care
Getting Started With Confidence
We offer a full range of mobility services to keep you moving, no matter what your situation may be. From in-home repair services that eliminate the need to transport heavy mobility equipment to short-term and long-term rental options designed for recovery, travel, or trial periods, our offerings are centered on convenience, comfort, and peace of mind. Our Mobility City showroom in Grand Rapids provides hands-on opportunities to test and compare our top-rated mobility products such as mobility scooters, power chairs, lift chairs, wheelchairs, and more. With real expert assistance available every step of the way, navigating your mobility options becomes straightforward and stress-free.
Getting started with Mobility City is easy. Whether you need an urgent repair, want to explore rental options, or are ready to shop for new mobility equipment, our local showrooms are ready to welcome you. Our expert team is available to guide you, address your questions, and ensure you receive the mobility solutions that keep you safe, comfortable, and independent. Experience the difference of local expertise and compassionate service as you take the next step in your mobility journey.