Mobility Equipment in Albany, NY

Six Stars, five is not enough. My wife had knee surgery Friday and won’t be able to bend her knee for a month. We thought we could just use a recliner but it was not going well. Come early Saturday I called Mobilty City about a bed, they didn’t open until 10:00, so I left a voicemail. At 10:02 Jeff called. I explained our situation and he said he had to make a call and would get back to me. A short time later he called and said he and his son deliver and set up a bed after the store closed. Later that afternoon Jeff and his son arrived and set up the bed. Everything was going well when the motor quit. They drove back to their shop and brought a new motor, installed it and the bed worked like a charm. A little while later my wife finally was comfortable and fell asleep. Great customer service and compassion shown by Jeff and his son. Jeff, thank you from the bottom of my heart. God bless. Your service today was an answer to prayer.

Thank you Jeff and your staff for making a lift chair rental a wonderful experience. The ease and help it provided for my mother after surgery made her recovery so much easier. I can’t thank you enough for the experience working with company. I would recommend your company without any hesitation!!!! 200% satisfaction!!

My parents purchased a medical grade lift chair from Mobility City. Because my father lives and sleeps in a lift chair, which broke in only 3 years (from Boscov's), I wanted them to have a better quality, more reliable chair this time around. I saw MC's ad in the paper and brought my parents to their showroom. As soon as we entered, I saw about 8 of these types of chairs set up along the wall, and knew I was in the right place. Quality merchandise is half the equation, though... the other half, knowledgeable, respectful and customer-focused staff is something we noticed immediately. Jeff and Karen Hutton (owners) were very patient with my parents, answering all their questions and reassuring them about quality, features and delivery. When the chair was actually delivered, Jeff accompanied their technician to my parents' home to help set up the chair, which was surprising, as well. My family is very grateful for the level of attention and care given to this purchase. If you have a loved one who requires any type of assistive equipment, this is the place to go!