This place is all about customer service. I called Mobility City at 5:10 pm on a Friday inquiring about electric wheelchair rental that I needed the next day. All arrangements were handled over the phone. They delivered the electric wheelchair to the front desk of our hotel on Saturday morning. Two days later when it was time for us to go home they picked it up at our hotel. Their quick response to our inquiry and then the follow through with getting it to and from our hotel saved the New Orleans leg of our vacation. Their prices seem reasonable and competitive. Thank you for a great rental experience!

In our 4 days in the New Orleans area, I interacted with a couple different people at Mobility City, and each one of them was very professional and courteous. In particular, a shout out to Michelle for her outstanding service. She was patient with my several inquiries about the mobility devices, and she texted information, photos and videos as often as needed for us to make a decision. Once I was in their rental, at one time, she even offered to drive up to us in town to possibly replace a unit. Fortunately, that was not required. Clearly, this is a company that strives for complete customer satisfaction!

Mobility City saved our vacation. My sister experienced mobility issues on the way to New Orleans. I called on Sunday and spoke with someone at Mobility City even though the office was closed. Arrangement were made for me to pick up a wheelchair on Monday morning. Thanks to Mobility City my sister was able to participate and enjoy her vacation along with the rest of the family. The process was quick, easy, and very cost effective. Thank Mobility City!