Quality Repairs to Get You Going Again.
Mobility Equipment throughout Jacksonville, Saint Johns, Middleburg, And The Surrounding Areas
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Mobility City of Jacksonville, FL Providing you a Better Quality of Life
Meet the Experts
Nate and Merlyne Polete
Owner
Nate Polete is a proven leader with more than 25 years of experience in servant leadership, operations management, and community engagement. With a 30-year partnership history with the United States Postal Service, Nate brings a strong background in logistics and operational efficiency. He holds a Bachelor of Science in Project Management from Bellevue University and most recently served as General Manager for Pitney Bowes, managing operations across Jacksonville and Orlando. Nate is especially proud of his work fostering partnerships with vocational rehabilitation agencies in Northeast Florida, creating job opportunities for individuals with disabilities and promoting workplace inclusivity. Merlyne Polete is a dedicated registered nurse with over 33 years of healthcare experience, including oncology, clinical research, senior care, and health plan auditing. Born and raised in Hawaii, she earned her Bachelor of Science in Nursing from the University of Hawaii. Merlyne is passionate about helping individuals live safely and independently with access to the right mobility solutions. Together, Nate and Merlyne have been married for over 22 years and have called Northeast Florida home for more than a decade. As local owners of Mobility City, they are committed to serving their community with compassion, integrity, and exceptional customer care.
Proudly Serving Our Veterans throughout Jacksonville, FL
Understanding Your Mobility Journey
We understand that mobility is more than equipment—it’s independence, confidence, and quality of life. At Mobility City, our mission is to support every stage of your mobility journey with expert guidance, compassionate service, and accessible solutions tailored to your needs. Whether you’re seeking reliable repairs, flexible rentals, or new mobility equipment, we’re here to provide trusted support backed by certified technicians, knowledgeable staff, and a nationwide network of locally owned and operated locations. We proudly partner with the VA to ensure Veterans receive the mobility solutions and care they deserve.
Check to see if your Powerchair or Scooter is Under Warranty.
Reviews From Real Customers
Honest, honest, honest. Those are the only words I can use to describe the owners. I currently have a rather large upright walker because I am a rather larger framed guy. My current walker is destroying the walls because it is wide and I am not as careful as I could/ should be. Based on excellent reviews I came here to explore my options for a smaller sized upright. Ultimately I was told that the smaller one would not be an option for me, as my current one is safer for ME b cause of weight capacity. So, if you need anything mobility wise, I would urge you to patronize this shop. Should my body size change, this is the place I would go. You should as well!
Steve Goldberg
I was in the store today, first to be met with a salesperson who was cheerful and anxious to help. My husband bought a walker and wasn’t 100% happy with it. The owner came out and said he would do anything at all to help. He was the most pleasant warm and friendly man. He refunded our money without hesitation or question. The customer service was beyond compare. The other businesses owners should learn from this family owned business how to treat people. I would highly recommend Mobility City for any and all your handicapped needs. They were BEYOND wonderful to do business with. I gave them 5 stars but they deserve at least 10!
Randy Young
My husband had 2 walkers that were not working well. The brakes didn’t do their job, the handles were loose and the walkers didn’t feel safe. We took them to Mobility City to see if they could be fixed. He helped us and said not to worry, he could fix them. He told us that they didn’t need replacing yet. We were very impressed with his honesty! He made them work like new and then wouldn’t even let us pay. We will definitely go back when he needs any devices!
Joan Altman
Dedicated Support & Effortless Mobility for Every Customer
- Certified Technicians
- Nationwide Service
- Serving Veterans
- Reliable Local Repairs
- In-Home Service
- Full-Service Solutions
Mobility City Photo Gallery
White Glove Delivery Service
We believe receiving mobility equipment or service should be simple and fully supported. That is why we offer White Glove Delivery across rentals, repairs, and new equipment purchases. This premium service includes in-home delivery, full professional assembly, personalized training from our technicians, and packaging removal—allowing you to start using your equipment safely and confidently right away. Our team is prepared to handle everything from battery replacements and tune-ups to the setup of brand-new devices with precision, care, and outstanding customer service.
Start Your Journey
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Comprehensive Mobility Services
At Mobility City, we offer a full range of mobility services to keep you moving, no matter your situation. From in-home repair services that eliminate the need to transport heavy equipment, to short-term and long-term rental options designed for recovery, travel, or trial periods, we focus on convenience, comfort, and peace of mind. Our showrooms in Jacksonville, Saint Johns, and Middleburg provide hands-on opportunities to test and compare top-rated mobility scooters, power chairs, lift chairs, wheelchairs, and more—ensuring you find the perfect solution for your lifestyle and home.
Get Started With Us Today
Getting started with Mobility City is easy. Whether you need an urgent repair, want to explore rental options, or are ready to shop for new mobility equipment, contact us and visit your local Mobility City showroom. We serve Jacksonville, Saint Johns, and Middleburg along with the surrounding areas, ensuring you receive the mobility solutions that help you stay safe, comfortable, and independent. We’re here to guide you through every step of your mobility journey—contact us today and let’s keep you moving forward.