FAQS
Below are answers to some of the most common questions we receive about Mobility City services, products, and support. If you don’t see your question here, your local Mobility City team is always happy to help.
Mobility City provides a wide range of mobility and accessibility solutions, including wheelchairs, mobility scooters, lift chairs, hospital beds, walking aids, ramps, stair lifts, vehicle lifts, and bath safety equipment. Product availability may vary by location, and our team can help you find options that best fit your needs.
Mobility City offers professional repair services for many types of mobility equipment, including wheelchairs, scooters, lift chairs, and more. Our certified technicians can diagnose issues, replace parts, and help restore equipment performance. Repair services may be available in-store or on-site depending on your location.
Some mobility equipment may require a prescription for insurance or medical reimbursement purposes, while others do not. Our team can help explain requirements and guide you through the process based on your specific situation.
Yes. We recommend visiting a Mobility City showrooms allow you to see, compare, and try mobility equipment in person. Visiting a showroom gives you the opportunity to ask questions and receive personalized guidance from knowledgeable staff.
Yes. Many Mobility City locations offer short-term and long-term rentals for select mobility equipment, including wheelchairs, mobility scooters, hospital beds, and ramps. Rentals are ideal for recovery, travel, or temporary mobility needs. Contact your local showroom to learn what rental options are available.
Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.
Once approved, the VA may assign your case to Mobility City, one of its trusted vendors for mobility equipment repairs.