Who We Are
America's Mobility Experts
Mobility City is America's leading provider of mobility equipment repair services, rentals, and sales. With more than 60 locally owned locations, over 139 certified technicians, 119+ national healthcare partnerships, and a growing network serving veterans, seniors, healthcare providers, and individuals with disabilities, our mission is simply to restore independence and improve lives.
- 60+ locally owned locations across the United States.
- 139 certified technicians trained on all major brands.
- VA-contracted provider proudly serving veterans nationwide.
60+
Locations Nationwide
139
Certified Technicians
119+
Healthcare Partnerships
ALL
Major Brands Serviced
Our Story
Diane Baratta, CEO
My late husband was dependent on his mobility scooter during the last years of his life. One day, his scooter broke down in a Florida downpour. I was a hairdresser at the time, and he was forced to endure the rain until I finally recruited a Good Samaritan to push his scooter back to our home.
With no help from the manufacturer or who I bought it from, and call after call to local medical equipment dealers, I finally found a dealer who repaired scooters and made house calls. That is how I learned about Mobility City. They were great. They answered the phone, listened to my repair issue, and the response was: “That’s what we do and I can have a tech out to you this afternoon.” What a relief.
I understand what millions of people go through every day when their mobility equipment breaks down. One thing led to another, and we developed a unique partnership in Mobility City providing repairs, rentals, and sales of all mobility equipment. In our first three years together, we awarded 26 franchises in 15 states to serve our customers, including seniors, people with disabilities, and assisted living facilities.
Vinny and I have a vision to be the largest and best mobility company in America providing repairs, rentals, sales, and sanitization. We are committed to fulfilling our dream.
Diane Baratta, CEO
Meet the Co-Founder
Vinny Baratta, COO
On a dating website, I met Diane. During dinner conversation, we discovered that we had already crossed paths. It was my company that had helped her late husband with his scooter repair, giving him back his mobility. As we spoke, I learned that we had many things in common. We fell in love and got married.
Diane and I developed a model based on mobility equipment repairs, rentals, sales, sanitization, and services, recognizing that outstanding customer service was the key to building successful locations. We evolved from technicians in service vehicles to include an interactive showroom with a large product selection. We are committed to providing each franchise with operations and marketing support.
Our STEAM 220 sanitization program was the right infection control solution for healthcare facilities. Despite the overall COVID-19 global impact, our franchise not only survived but scaled up brand operations and market presence, growing to 18 locations in 15 states, and we were still growing.
Mobility City prioritized operational efficiency while staying true to the values behind our success. With more than 40 locations and growing, we supported over 90 national accounts through white-glove delivery and warranty services for manufacturers, online retailers, and major brands. Our mission is simple: provide veterans, seniors, and individuals of all ages with reliable mobility solutions that promote independence and a better quality of life.
Mobility City continues to focus on operational efficiency while staying true to the values that drive our success. Our VA Repairs Contract was signed, strengthening our commitment to serving veterans nationwide. We closed the year with over 60 locations and 119+ national healthcare partnerships.
Meet the Co-Founder
Vinny Baratta, COO
Ready to experience Mobility City?
With 60+ locations across the United States, there is a Mobility City near you. Find your local showroom or call us today.
Find a LocationFrequently Asked Questions
Yes. Every Mobility City showroom features a test track where you can try mobility scooters, power wheelchairs, and other equipment in conditions that simulate real-life use. We encourage every customer to try before they buy so you can evaluate comfort, stability, and control before making a decision. Visit your local showroom or call us to schedule a test drive.
Yes. Mobility City offers White Glove Delivery with every purchase. Our team delivers your equipment directly to your home, fully assembles and sets it up, provides hands-on training so you are ready to use it safely, and removes all packaging. Contact your local Mobility City showroom to confirm delivery availability in your area.
All mobility equipment sold at Mobility City comes with the standard manufacturer warranty. In addition, Mobility City offers an Extended Warranty Plan that provides up to three years of additional coverage beyond the manufacturer warranty for long-term peace of mind. Ask your local Mobility City team for details on extended warranty options for the specific model you are considering.
Yes. Mobility City is a VA-contracted provider. Veterans may be eligible to receive mobility equipment covered through VA benefits when authorized by the U.S. Department of Veterans Affairs. We work directly with VA case managers to coordinate authorization and equipment selection. Contact your local Mobility City showroom to learn more about VA equipment options in your area.
Yes. Mobility City services what it sells. Every piece of equipment purchased at Mobility City can be repaired, maintained, and supported by the same local team that helped you buy it. In-home service calls are available at all locations so you never have to transport heavy equipment. Contact your local showroom to make a service appointment for your mobility equipment.
Need help finding the right mobility equipment?
Mobility City's certified mobility specialists are here to guide you through every option. Whether you are shopping for yourself or a loved one, our team will help you find the right fit for your needs, lifestyle, and home environment.
Every product we sell is backed by local repair and maintenance services. Not ready to buy? Try our rental program to test equipment in your daily life before committing.
- Try before you buy on our showroom test track.
- White Glove delivery, setup, and training with every purchase.
- Extended warranty plans up to 3 years available.
- Real people, real answers. Our team picks up the phone and actually knows your equipment.