I had the heartfelt feeling that it was not just about the commission, Jennifer was truly helpful. Because they did not have a lightweight electric wheelchair at the time, I felt comfortable taking my machine there for help if I needed it. My wife is using a walker, but I needed a lightweight electric wheelchair for her to feel independent on a trip to Scotland with my daughter and granddaughter. In retrospect it would have been just as easy to take a manual wheelchair and let them push it.

Sometimes, we encounter genuine and upright individuals who prioritize the well-being of others. I had the privilege of meeting two remarkable ladies who sold me my new scooter.( Kathy and Jennifer)….. When my old scooter required evaluation, they displayed remarkable professionalism and transparency. Two weeks later, they exceeded my expectations by calling me to collect my refurbished scooter, which cost me only $100. I am filled with gratitude for their sincerity and dedication to fairness. Their integrity is truly inspiring! Given this scooter to mom so when it's time to roll there's no excuse.

It does the job. We have a heavier chair that doesn’t fold. We were able to try out different styles and determined a scooter was out of the question. This chair is great for travel. We were able to rent a regular SUV instead of worrying about renting an accessible vehicle. It was good on the cruise ship. It’s not as stable as the heavier chair and he tipped over once; there was a tree root on the walkway. It’s a little heavier to lift than I’d like but I managed. We were able to take the chair with us. They were very helpful and the store is nice.

if you live in metro detroit youll regret not using these guys i went in person and purchased a mobility scooter for myself Cathy was very knowledgeable answered every question throughly. few minor issues but these guys took care of it right away. Bob was extremely helpful fast service and always on time. Shawn their field technician nice and helpful explained everything called ahead showed up on time. so if you live in metro detroit and you are in need of a mobility scooter or any items for disability needs you wont regret calling Mobility City.

I ordered a lift chair which needed to be a special order (size and fabric to match one my wife had). The order took less than 2 weeks and was promptly delivered by Mobility City. Having dealt with another supplier in past it was a breath of fresh air, they provided prompt and caring service and I would highly recommend them. Bob, the owner was great and made the entire experience pleasant.

I needed to rent a scooter in Detroit over the 4th July holiday. They were going to be closed on the day I needed to have it delivered. Bob was amazing and had the scooter delivered a few days early with no additional charge to me. He communicated with me so well. He was so very helpful and I appreciated all he did for us. The scooter was fantastic and just what we needed. I highly recommend working with them. Thank you so much for all of your help!