Mobility Aids Services - Mobility City, Shreveport, LA

Mobility Aids Solutions – Shreveport, Bossier City, Longview and the surrounding areas

We are proud to serve our community as a trusted contractor for the U.S. Department of Veterans Affairs (VA). At Mobility City, our focus on mobility aids repair and maintenance means that our nation’s veterans receive the support they deserve. VA healthcare benefits may cover the cost of both the mobility equipment and its repair services, ensuring that your assistive devices—such as wheelchairs, power wheelchairs, scooters, lift chairs, hospital beds, and other VA-covered mobility services—can be repaired without any out-of-pocket expenses. We work closely with VA case managers to meet every veteran’s unique needs.

How To Take Advantage Of Your VA Benefits

  • Getting Evaluated By The VA – Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.
  • VA Approving And Assigning Mobility City – Once approved, the VA may assign your case to us, one of its trusted vendors for mobility equipment repairs.
  • Mobility City Contacting You To Schedule Service – Our team will reach out to schedule an appointment at your home or preferred location in as little as 48 hours.
  • Service Is Provided. VA Covers The Cost – All approved services are billed directly to the VA, so there is no cost to you.

Why Veterans Choose Us

  • Nationwide VA-contracted provider
  • Technicians trained in veteran care
  • Quick turnaround and local availability
  • Respectful, in-home service options
  • Experience working with VA case managers and documentation

Learn More About Our VA Benefits Partnership

If you would like to learn more about how we can work with your VA benefits, please contact your local Mobility City or book an appointment online. We proudly serve Shreveport, Bossier City, Longview and the surrounding areas with prompt and compassionate service.

Frequently Asked Questions

What VA benefits cover mobility equipment repairs?

VA healthcare benefits may cover the cost of both mobility equipment and its repair services, including repairs for wheelchairs, power wheelchairs, scooters, and lift chairs when approved by the VA.

How does the VA evaluation process work?

You begin by speaking with your VA healthcare provider. If mobility equipment or repair services are medically necessary, your request will be processed, and the VA might assign your case to Mobility City.

Why do veterans trust Mobility City?

Veterans choose us because we are a nationwide VA-contracted provider with technicians who are trained in veteran care, offering quick turnaround services and respectful in-home support coordinated closely with VA case managers.

Complete this form to Submit a New Repair Request

Please call to schedule, or use the form below to schedule a repair.

Learn More About Our Services

If you’d like to learn more about how we can work with your VA benefits, contact us today. Our service areas include Shreveport, Bossier City, Longview and surrounding areas, ensuring that you remain supported no matter your location.

Contact Us Today!

VA Benefit FAQs

Taking advantage of your VA benefits with our mobility aids is a simple process. We adhere to a clearly defined set of steps designed to meet your needs quickly and efficiently:

Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.

Once approved, the VA may assign your case to Mobility City, one of its trusted vendors for mobility equipment repairs.
Mobility City has an authorized contract with the US Department of Veterans Affairs, Contract Number: 36F79725D0125

Reviews From Real Customers

My husband had 2 walkers that were not working well. The brakes didn’t do their job, the handles were loose and the walkers didn’t feel safe. We took them to Mobility City to see if they could be fixed. He helped us and said not to worry, he could fix them. He told us that they didn’t need replacing yet. We were very impressed with his honesty! He made them work like new and then wouldn’t even let us pay We will definitely go back when he needs any devices!

Joan Altman

Honest, honest, honest. Those are the only words I can use to describe the owners. I currently have a rather large upright walker because I am a rather larger framed guy. My current walker is destroying the walls because it is wide and I am not as careful as I could/ should be. Based on excellent reviews I came here to explore my options for a smaller sized upright. Ultimately I was told that the smaller one would not be an option for me, as my current one is safer for ME b cause of weight capacity. So, if you need anything mobility wise, I would urge you to patronize this shop. Should my body size change, this is the place I would go. You should as well!

Steve Goldberg

I was in the store today, first to be met with a salesperson who was cheerful and anxious to help. My husband bought a walker and wasn’t 100% happy with it. The owner came out and said he would do anything at all to help. He was the most pleasant warm and friendly man. He refunded our money without hesitation or question. The customer service was beyond compare. The other businesses owners should learn from this family owned business how to treat people. I would highly recommend Mobility City for any and all your handicapped needs. They were BEYOND wonderful to do business with. I gave them 5 stars but they deserve at least 10!

Randy Young