We understand the crucial role that power chair batteries play in keeping you independent. Over time, you may notice that your electric mobility equipment isn’t holding a charge as long as it used to, suddenly struggles with speed or inclines, or even stops altogether. Most SLA style mobility batteries last about 12-18 months with daily use, while lithium alternatives, although longer lasting, still degrade. At Mobility City, we test both the battery and charger to quickly provide a replacement and minimize downtime.
Our commitment to your mobility starts with a thorough performance check. When facing issues with your power chair batteries, our first step is to determine whether the problem lies in the battery or the charger. We follow a systematic approach to ensure accurate diagnostics and swift remediation. This step-by-step process includes:
This careful review helps us pinpoint issues and decide whether a replacement of the battery or charger is needed.
Your mobility matters, which is why we service all mobility equipment whether purchased from Mobility City or elsewhere. Our experienced technicians are trained and certified to work with all major brands, and our strong partnership with leading manufacturers allows us to leverage warranties to reduce costs. We begin by testing the charger, a common culprit in charge-related issues, and then perform a full diagnosis of your battery. If you cannot make it to one of our stores, we bring our service to you! Our showroom and vans, stocked with various equipment, ensure same-day repairs on-site in Palm Beach Gardens, West Palm Beach, and Wellington.
Some complex repairs may require more than a day or specialized equipment and parts. We understand that your mobility equipment is your lifeline, and downtime is not an option. That is why we offer short-term rentals that include delivery, set-up, and training. Whether we complete the repair on-site or off-location, we make sure to fully clean your equipment before returning it. Our reliable service extends your equipment’s lifespan and improves your mobility. We are also proud partners with the VA to ensure Veterans receive the mobility solutions they deserve. Call your local Mobility City or come into the showroom.
From the first time we called to inquire about renting an electric scooter to purchasing, nothing but excellent customer service. Their showroom has been designed to for trial scooter runs to facilitate making the best scooter choice. Tyrone and team are extremely patient and compassionate. Superior quality and service at a very competitive price. Our 90 year old father is extremely happy with his new Go Chair!
My experience with the staff and service at Mobility City has bee superb beyond measure. They truly understand the need that they fullfil, backed by a strategic location to serve the need of preserving quality of life well beyond every circumstance. I will continue to conduct business there and recommend that anyone seeking reasonable prices and a warm smile visit the store today.
I called Mobility City in Palm Beach Gardens to find someone to repair my lift chair/recliner that I depend on. I spoke to a very sweet lady named Kerrian. She went above and beyond to assist me. She even had Miguel a service Tech. speak to me regarding the issue I was having. Kerrian is so kind and followed up with me several times. I can tell you this store truly cares about people and did there best to accommodate my needs. A super big Thank you to Kerrian you are a true Angel. I will call again if the need arises.