Mobility Aids – Louisville, Prospect, Shepherdsville and the Surrounding Areas

We at Mobility City are proud to serve our community as a contractor for the U.S. Department of Veterans Affairs (VA). We support our nation’s veterans by providing mobility equipment repair and maintenance services available through VA benefits. VA healthcare benefits may cover the cost of both the mobility equipment and its repair services, meaning your assistive devices, including wheelchairs, power wheelchairs, scooters, lift chairs, hospital beds, and other VA-covered mobility services, can be repaired without out-of-pocket expenses when authorized by the VA. We work closely with VA case managers to ensure that all equipment and services meet the unique specifications and needs of each Veteran.

How To Access Your VA Benefits

• Getting Evaluated By The VA: Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.
• VA Approving and Assigning Mobility City: Once approved, the VA may assign your case to us, one of their trusted vendors for mobility equipment repairs.
• Mobility City Contacting You To Schedule Service: Our team will reach out to schedule an appointment at your home or preferred location within 48 hours.
• Service Provided With VA Coverage: All approved services are billed directly to the VA, so there is no cost to you.

Why Veterans Choose Us

• Nationwide VA-contracted provider
• Technicians trained in veteran care
• Quick turnaround and local availability in Louisville, Prospect, and Shepherdsville
• Respectful, in-home service options
• Experience working with VA case managers and proper documentation

Contact Us

If you would like to learn more about how we can work with your VA benefits, please contact your local Mobility City or book an appointment online. We proudly serve not only Louisville but also neighboring areas such as Prospect and Shepherdsville, ensuring timely and reliable service for every Veteran.

Frequently Asked Questions

• What VA benefits cover my mobility equipment repairs?

  VA healthcare benefits may cover the costs of both your mobility equipment and necessary repair services, provided the repairs are authorized by the VA.

• How do I access Mobility City’s services with my VA benefits?

  Start by speaking with your VA healthcare provider for an evaluation. Once deemed necessary, your case may be assigned to us, and we will schedule service at your home or preferred location.

• Why should I choose Mobility City for my repairs?

  We are a nationwide VA-contracted provider with experienced technicians, quick turnaround times, and respectful in-home service, ensuring your needs are met efficiently.