Mobility Aids - Comprehensive Mobility Services throughout Howard County

Mobility Aids – Jessup, Potomac, Gaithersburg, and the surrounding areas

We are proud to serve our nation’s veterans as a contractor for the U.S. Department of Veterans Affairs (VA). At Mobility City, we provide mobility equipment repair and maintenance services available through VA benefits. VA healthcare benefits may cover the cost of both the mobility equipment and its repair services. Your assistive devices, including wheelchairs, power wheelchairs, scooters, lift chairs, hospital beds, and other VA-covered mobility services, can be repaired without out-of-pocket expenses when authorized by the VA. We work closely with VA case managers to ensure that all equipment and services meet the specific needs of each Veteran.

How To Access Your VA Benefits

  • Getting Evaluated by the VA: Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.
  • VA Approving and Assigning Mobility City: Once approved, the VA may assign your case to Mobility City, one of their trusted vendors for mobility equipment repairs.
  • Scheduling Your Service: Our team will contact you to schedule an appointment at your home or preferred location within as little as 48 hours.
  • Service Provided at No Cost: All approved services are billed directly to the VA so there is no cost to you. Typically covered equipment includes manual and electric wheelchairs, mobility scooters, lift chairs, hospital and homestyle beds, patient lifts, bathroom safety equipment, walking aids, patient seating, and certain assistive accessories.

Why Veterans Choose Us

  • Nationwide VA-contracted provider with a strong reputation.
  • Technicians trained in veteran care and local service delivery.
  • Quick turnaround and customized in-home options in Jessup, Potomac, Gaithersburg, and the surrounding areas.
  • Experience working directly with VA case managers ensuring proper documentation.

Frequently Asked Questions

  • What services does Mobility City provide under VA benefits?
    We repair and maintain assistive devices like wheelchairs, scooters, lift chairs, and hospital beds, fully covered by VA healthcare benefits.
  • How do I begin using my VA benefits?
    Start by consulting your VA healthcare provider for evaluation. If approved, your service request is processed and assigned to us.
  • Are there any out-of-pocket costs for my repairs?
    No. Once approved, all services are billed directly to the VA, eliminating additional expenses for you.

Complete this form to Submit a New Repair Request

Please call to schedule, or use the form below to schedule a repair.

Learn More About Our Services

If you’d like to learn more about how we can work with your VA benefits, contact us today. Our service areas include Jessup, Potomac, Gaithersburg and surrounding areas, ensuring that you remain supported no matter your location.

Contact Us Today!

VA Benefit FAQs

Taking advantage of your VA benefits with our mobility aids is a simple process. We adhere to a clearly defined set of steps designed to meet your needs quickly and efficiently:

Start by speaking with your VA healthcare provider. If mobility equipment or repair services are deemed medically necessary, they will process your request.

Once approved, the VA may assign your case to Mobility City, one of its trusted vendors for mobility equipment repairs.
Mobility City has an authorized contract with the US Department of Veterans Affairs, Contract Number: 36F79725D0125

Reviews From Real Customers

I had a wonderful experience at Mobility City. I needed some foot rests for my mother’s transport chair, and from photos I sent, they found that not only did they them in stock, but also the perfect matching color. Tom and Mike could not have been more helpful or friendly. I highly recommend Mobility City for any transport chair or scooter needs.

Lisa Knoll

My daughter got the amazing gift of a hand-me-down power chair. Unfortunately, it stopped working. Calls to her chair manufacturer lead us to Mobility City. They were able to diagnose and repair her chair in a reasonable timeframe. In addition to the repair they offered us information to help keep her chair in top-notch condition. Will definitely return for any future repairs. Would definitely recommend them for both sales and service.

Cindy Bird

Took my parents who are in their mid 80s visited the show room today. Michael listened to what they want and need for their living situation, and took time to explain and show us each option's pros and cons. My parents were very satisfied with the information obtained and hands-on experience they gained by test driving each model Michael suggested. They narrowed down to a very short list, just need to sleep on the final decision. Highly recommended!

Michelle Yang